Clearly Health LLC
Last updated: July 8, 2026. Please read these Terms and Conditions carefully before using our website or placing an order. By placing an Order or starting a Subscription, you agree to these Terms.
Article 1 - Definitions
In these Terms we mean by:
Consumer: a natural person acting for purposes outside their trade, business or profession.
Business customer: a natural person or legal entity acting in the exercise of a trade, business or profession.
You / your: the person who places an Order or starts a Subscription.
We / us / our: Clearly Health LLC, the seller identified in Article 2.
Products: dietary supplements and related products offered through our webshop.
Order: a one-time purchase through the checkout.
Subscription: a recurring order (also marketed as "Subscribe & Save") with automatic deliveries and payments that continues until you cancel.
Agreement: the agreement formed after an Order or the start of a Subscription.
Terms: these terms and conditions.
Article 2 - Who we are
Seller: Clearly Health LLC
Address: 8 The Green STE A, Dover, KENT COUNTY, DE 19901 United States
Email: Contact@clearly.co
Article 3 - Applicability
3.1 These Terms apply to every offer, every Order and every Subscription made through our webshop.
3.2 You can review, save and print these Terms before you purchase.
3.3 If additional promotional or product terms apply alongside these Terms, those apply in addition. In the event of a conflict, the provision most favorable to the consumer prevails.
3.4 If any provision proves invalid or unenforceable, the remaining provisions remain in full force. We will replace the invalid provision with a valid one that approximates the original purpose as closely as possible.
3.5 Are you acting as a Business customer? See Article 23 for different rules.
Article 4 - Offer and product information
4.1 All offers are non-binding and valid while stocks last.
4.2 Our Products are dietary supplements, not drugs or medicines.
4.3 These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
4.4 Always follow the label. Do not exceed the recommended daily intake.
4.5 If you are pregnant, breastfeeding, taking medication, have a medical condition, or are under 18, consult a healthcare professional before use.
4.6 Allergens and ingredients are listed on the product page and on the packaging. It is your responsibility to check whether a Product is suitable for you.
4.7 Information on the website is for general informational purposes only and does not constitute medical advice.
4.8 Images are for illustration purposes. Products may differ in details (batch variations, packaging changes) without affecting the core product.
Article 5 - Prices and obvious errors
5.1 Prices are shown in U.S. dollars. Applicable sales tax and shipping costs are shown in the checkout before you pay.
5.2 The price at checkout applies to your Order. We do not offer retroactive price compensation for later price reductions or missed promotions.
5.3 Obvious errors (such as a clear pricing mistake) are not binding. If one occurs, we will contact you: you may either agree to the corrected price or cancel free of charge with a full refund.
5.4 Discounts and promotions apply only under the conditions stated with the promotion. Discount codes cannot be combined unless we explicitly state otherwise.
Article 6 - Formation of the Agreement
6.1 The Agreement is formed once you complete checkout and payment is successfully processed.
6.2 You will receive a confirmation by email. If you do not receive a confirmation, please contact us.
6.3 We may refuse or cancel an Order on reasonable grounds, such as suspected fraud, failed payment, an incorrect address, or stock issues. If we cancel, we will refund any amount paid.
Article 7 - Payment
7.1 You pay at checkout using the available payment methods.
7.2 No successful payment means no Agreement.
7.3 If you pay through a third-party service (such as Shop Pay, PayPal, or a buy-now-pay-later provider), that service's terms also apply to the payment processing. Our responsibility for delivery remains fully in effect.
7.4 For recurring payments with Subscriptions, see Article 11.
Article 8 - Shipping and delivery
8.1 We ship to the destinations available in the checkout.
8.2 Delivery times are estimates and are not guaranteed. If we cannot deliver within 30 days of order confirmation (unless otherwise agreed), you may cancel and we will issue a refund for the undelivered Products.
8.3 Risk of loss passes to you once you (or a person you designate, not the carrier) physically receive the package.
Article 9 - Failed delivery and incorrect address
9.1 You are responsible for providing a correct and complete delivery address and for collecting packages from a pick-up point in time.
9.2 If a package is returned to us because (a) the address was incorrect or incomplete, (b) you did not collect it in time, or (c) you refused delivery without a valid reason, we may either (i) reship the package after you have paid the additional shipping and handling costs, or (ii) refund the product price, minus the actual shipping and return costs.
Article 10 - Returns and 30-day money-back guarantee
10.1 We stand behind our Products with a 30-day money-back guarantee. If you are not satisfied, you may request a full refund within 30 days of receiving your Order.
10.2 The full conditions, how to start a return, and refund timing are described in our Return Policy, which forms part of these Terms.
10.3 This guarantee is in addition to, and does not limit, any rights you have under applicable law.
Article 11 - Subscriptions (Subscribe & Save)
11.1 A Subscription is an ongoing Agreement with automatic recurring deliveries and payments that continues until you cancel. You are not locked into a fixed term.
11.2 Automatic renewal notice. When you start a Subscription, you authorize us and our payment partners to automatically charge your chosen payment method on a recurring basis, at the frequency and price shown at checkout, until you cancel. Your Subscription will automatically renew each cycle.
11.3 Before you start a Subscription, we clearly disclose: (a) the delivery frequency, (b) the recurring price (including any introductory discount and the regular price that applies afterward), (c) any shipping costs, and (d) that payments recur automatically until you cancel.
11.4 You will receive an email confirmation with the key terms of your Subscription and instructions for managing and cancelling it.
11.5 Cancel anytime. You can manage, pause, skip, adjust, or cancel your Subscription at any time through your account on our website, or by contacting us at Contact@clearly.co. Cancellation is free and takes effect for the next delivery, provided you cancel before that order is processed. The cut-off is shown in your account and confirmation email.
11.6 If you cancel after an order has already been processed, that shipment will still be delivered and charged, and the cancellation takes effect from the following cycle.
11.7 Price changes. We may change your Subscription price. We will notify you by email at least 30 days before the change takes effect, so you can cancel before the new price applies. The new price applies from the first billing cycle after the notice period.
11.8 Failed payments. If a payment fails, we may retry in line with our payment provider's policy. If payment is still unsuccessful after reasonable attempts, we may pause or terminate the Subscription after notifying you. Amounts for shipments already processed or delivered remain due.
11.9 Returns of individual Subscription shipments follow the same rules as one-time Orders (Article 10 and the Return Policy).
Article 12 - Product warranties and disclaimer
12.1 You are entitled to Products that conform to the Agreement and the product description.
12.2 If a Product is defective, damaged, or not as described, contact us as soon as possible at Contact@clearly.co with your order number and, where possible, photos. Faster contact means a faster resolution.
12.3 Except for the express 30-day money-back guarantee in Article 10 and any warranties that cannot be excluded under applicable law, the Products and the website are provided on an "as is" and "as available" basis, and we disclaim all other warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose, to the fullest extent permitted by law.
12.4 Nothing in these Terms limits or excludes any warranty or right that cannot be limited or excluded under applicable law.
Article 13 - Customer service and complaints
13.1 You can reach us with questions or complaints at Contact@clearly.co or through our contact page.
13.2 We aim to respond substantively within a reasonable time. If we need more time, we will let you know.
13.3 A complaint does not suspend your payment obligations for other orders, unless we agree otherwise.
Article 14 - Fraud, abuse and chargebacks
14.1 We may take reasonable measures against fraud and abuse, such as cancelling orders, requesting additional verification, or restricting accounts.
14.2 If you believe a charge is incorrect, contact us first and we will look into it.
14.3 If a chargeback is filed while delivery has been confirmed or while we are actively working on a resolution, we may provide evidence to the payment provider and restrict future Orders from that account, to the extent permitted by law.
Article 15 - Free extras and gifts
15.1 If you receive a free extra product or gift as part of a promotion, it may be subject to that promotion's terms.
15.2 If you return the main Products and no longer meet the promotional conditions, we may ask you to also return the gift. If you do not, we may deduct the value of the gift from your refund, to the extent permitted by law and reasonable.
Article 16 - Limitation of liability
16.1 Nothing in these Terms limits liability that may not be limited under applicable law.
16.2 To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, such as lost profits or missed savings.
16.3 To the fullest extent permitted by law, our total liability for any Order or Subscription shipment is limited to the amount you paid for that Order or shipment.
16.4 We are not liable for damage caused by incorrect use of Products, ignoring warnings, or not following label instructions.
Article 17 - Indemnification
17.1 To the extent permitted by law, you agree to indemnify and hold harmless Clearly Health LLC and its officers, employees, and agents from any claims, damages, or costs arising out of your breach of these Terms, your misuse of the Products, or your violation of any law or the rights of a third party.
Article 18 - Force majeure
18.1 In circumstances beyond our reasonable control (for example transport problems, strikes, fire, pandemics, government measures, or supplier failure) we may suspend our obligations.
18.2 If the force majeure lasts longer than 60 days, either you or we may terminate the affected part of the Agreement. We will refund the amount paid for undelivered Products.
Article 19 - Privacy
We process personal information to fulfill Orders and Subscriptions and to provide customer service. How we do this, and the choices and rights you have, are explained in our Privacy Policy.
Article 20 - Intellectual property
All rights to the text, images, designs, and other content on the webshop belong to Clearly Health LLC or its licensors. Use without our prior written permission is not permitted.
Article 21 - Changes to these Terms
21.1 We may amend these Terms. The latest version is always available on our website with the date shown under "Last updated".
21.2 For Orders, the version you accept at checkout applies.
21.3 For Subscriptions, if a change materially affects your rights or obligations, we will notify you in advance by email. You may cancel before the change takes effect. The amended Terms apply from the first billing cycle after the announced effective date.
Article 22 - Governing law and disputes
22.1 These Terms and any dispute arising out of them are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules, and by applicable U.S. federal law.
22.2 Nothing in this Article limits any mandatory consumer-protection rights available to you under the laws of your state of residence.
Article 23 - Business customers
23.1 If you are acting as a Business customer, the consumer-specific provisions (including the 30-day money-back guarantee in Article 10) do not apply.
23.2 For business Orders we may apply additional terms (minimum order quantities, payment terms, different delivery conditions), provided these are agreed in writing in advance.